Customer Testimonials

My fiance suprised me with these beautiful stud earrings that he got me for the Valentines day, thanks to you guys for the good advice. We will see you again in December..

Best, Angie.

Vancouver, BC

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Terms and Conditions

By using this website you indicate your acceptance of the terms and conditions laid down by VIP Jewelry Inc.

Browse through the terms on a regular basis to get the latest updates that will be reflected in the main title along with the respective dates.

Main Terms:

  • By using this website, you confirm that you are at least 18 years old or you at least have the authority and / or consent of your parents / guardians to do so.
  • We reserve the right to change the terms and conditions at any given point in time. Any changes will take effect as soon as they are posted. It becomes your responsibility to visit them.
  • Your continued use of the website would indicate your acceptance of the updated terms and conditions.
  • The images displayed on the website may not show the actual size of the products. All sizes, weights and measurements are approximate and are informative only.
  • We guarantee that the diamonds will not fall-off your jewelry at any given point in time, however there are chances of them (diamonds) being dislodged due to rough handling and routine usage. We therefore, recommend you to fully insure your diamond jewelry since loss of diamonds is not covered under our guarantees.

Orders placed on www.vipjewelryart.com will be subject to acceptance in accordance to the terms and conditions.

  • Upon placing the order and checking out, you are making an offer to accept the goods at the stated price subject to the terms and conditions.
  • Upon acceptance, we will send you an order acknowledgement which will have all your order details agreed by you at the time of placing the order. However, such acknowledgement will not be treated as a binding contract and the order will not be treated as ‘accepted’ in case of:

Payment not authorized;

Partial payment pending;

Products out of stock;

Error on the website with respect to the stated price amount;

Order being cancelled.

Your order is an offer to purchase which, if accepted, will result in a binding contract. Your offer to purchase is accepted by VIP Jewelry, when you have received a shipping confirmation email.

Delivery

  • Free delivery worldwide is applicable to all the products displayed on the website and the shipping dates would be indicated and clarified at the time of placing the order.
  • Free Next Day delivery applies to only those products advertised as “Free Next Day Delivery”.
  • All the efforts will be made to ship and deliver the products within the indicated timescale; however, delays could be inevitable due to unforeseen circumstances.
  • At all times, we will keep you updated and informed about any such delays
  • VIP Jewelry Inc. will not be held responsible for any loss you may incur due to late delivery or cancellation of your order.You can contact us if you have any questions regarding your delivery issues at contact@vipjewelryart.com

Pricing and Payment

  • We take the payment at the time the order is placed, the card details will be verified by the merchant services for security purposes.
  • We accept all major credit cards and debit cards like Visa, Master Card, AMEX. We also accept PayPal. You can also place your order over the phone by calling us directly at 212-944-6300.
  • The prices shown do not include the sales tax which is 8.75%
  • Products are not shipped until and unless complete payment is received for the order placed.

Returns and Refunds

  • Special orders cannot be returned. Special return conditions apply to such special orders and you agree to a non-refundable payment.
  • Special orders are items which are not displayed on the website and are ordered by providing a custom design
  • Jewelry which is engraved, pierced (earrings) or jewelry which was of the wrong dimensions at the time of ordering are not accepted for returns.
  • Every product apart from the ones mentioned above can be returned for a complete refund within the stipulated time frame mentioned at the time of ordering.

Note: Please return your purchase via USPS or FedEx and insure the package for the full amount of the purchase. VIP Jewelry Inc. is not responsible for damage or lost package during shipment.

Damaged and Used Items

  • You must check the products as soon as you receive them in regard to any fault or damages. Kindly notify us within 30 days from the date of delivery and we will arrange a replacement. However, failing to do so within 30 working days will not be acceptable for any refunds.
  • Returned merchandise must be undamaged and in "new and unused condition". The Security Tag found on the item must not be removed. Items showing obvious signs of  alteration by a jeweler other than VIP Jewelry will not be accepted.
  • Items sent back to us without proper packaging, accompanying certificates or appraisals and shipped beyond the 30-day return period, will not be eligible for refunds.

Personal Information

  • Any personal information entered or submitted while ordering a product would take place on highly secured servers, until the orders are downloaded and processed.
  • Such data is not supplied or sold to any outsider and all necessary measures are taken to safeguard the obtained data.
  • We will not be held responsible for any loss you may suffer if a third party procures unauthorized access to any data while ordering or browsing the website.

Liability

  • We ensure timely delivery of the products, but in case we cannot deliver the products due to some unforeseen circumstances, we will contact you in order to reschedule the delivery time. VIP Jewelry Inc. does not guarantee the delivery date specified in the order confirmation and will have no liability to you for any loss, damage, expenses or other claims that you may incur as a result of failure of timely delivery.
  • Our total liability will be limited to ‘only’ the total price of the products ordered by you.
  • VIP Jewelry Inc. is not responsible for any loss or damage of any kind resulting from any breach of implied guarantee.
  • This includes financial loss, personal injury, sickness and death.
  • VIP Jewelry Inc. is not responsible for any defects caused by any adjustments, alterations or any other modifications performed on the products by any third party not authorized by VIP Jewelry Inc.
  • You must observe and comply with all the applicable regulations and legislations, including all necessary customs, import or other permits to purchase from our website. The importation or exportation of the products displayed on the website may be prohibited by certain national laws. We make no representation and accept no liability in respect of the import or export of the products you purchase.
  • To the fullest extent permitted by ‘Law’, VIP Jewelry Inc. is providing this website on an “AS IS” basis and makes no warranty of any kind, either express or implied, with respect to this website or its contents. We reserve the rights to change any information, price or content and modify the website at any time without any prior notice.
  • VIP Jewelry Inc. may provide hypertext links to other websites which are outside of our control. Using such links means that you are leaving our site. No responsibility or representations of linked websites can be taken by VIP Jewelry Inc.

If VIP Jewelry Inc. becomes liable for any reason our liability will be limited to the amount paid by the Buyer for the Order concerned.

The website, its contents, terms and conditions and contracts will be governed by and followed in accordance with  US Law.  Any disputes not resolved by normal complaints procedure will be resolved exclusively in the courts of the State of New York.

We reserve the right to change at any time these terms and conditions without prior notice to you.

Phone : 212-944-6300
Email : contact@vipjewelryart.com